Terms of service

OVERVIEW

This Terms of Service policy describes how WAIR Studio ("we", "us", and "our") provides access to our website, online store, products, and related services. By visiting our website, browsing our store, or placing an order, you agree to these Terms and to our Privacy Policy, Return and Refund Policy, Shipping Policy, and Contact Information policy.

If you do not agree with these Terms, please do not use the website or purchase products from WAIR Studio.

ONLINE STORE

WAIR Studio operates an online store powered by Shopify. Shopify provides the ecommerce platform that allows us to offer products and process orders, but purchases are made directly with WAIR Studio.

PRODUCTS

We make reasonable efforts to present our products accurately, including descriptions, dimensions, materials, pricing, and imagery. Product colors and appearance may vary depending on your device, screen settings, lighting, and photography. Product availability, descriptions, and pricing may change without notice.

ORDERS AND PAYMENT

When you place an order, you are making an offer to purchase. We may accept, decline, or cancel an order if necessary, including because of product availability, suspected fraud, pricing or inventory errors, or payment issues. Payment must be authorized before an order is processed.

SHIPPING AND DELIVERY

Shipping options, rates, and estimated delivery times are shown during checkout when available. Delivery times are estimates and may be affected by carrier delays, weather, customs, holidays, or events outside our control. Risk of loss passes to you when the order is transferred to the shipping carrier.

RETURNS AND REFUNDS

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before placing an order. Questions about orders, returns, or exchanges can be sent to orders@wairstudio.com.

ACCURACY OF INFORMATION

We may correct errors, inaccuracies, or omissions on the website at any time, including after an order has been placed. We reserve the right to update product information, pricing, availability, and policies when needed.

INTELLECTUAL PROPERTY

The WAIR Studio name, brand, website content, product photography, written copy, designs, graphics, and other materials are owned by WAIR Studio or its licensors and may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

THIRD-PARTY SERVICES

Our website may include tools, links, apps, payment processors, review widgets, analytics, or other services provided by third parties. We are not responsible for third-party websites, services, or policies. Your use of third-party services may be governed by their own terms and privacy policies.

PROHIBITED USES

You agree not to use the website or store for unlawful, abusive, misleading, fraudulent, harmful, or unauthorized purposes. You may not interfere with the security or operation of the website, attempt unauthorized access, upload malicious code, scrape content in violation of our policies, or misuse our services.

PRIVACY

Personal information collected through the website or checkout is handled according to our Privacy Policy and the policies of relevant service providers, including Shopify. Please review our Privacy Policy for more information.

DISCLAIMER OF WARRANTIES

The website, store, content, and products are provided as available and as permitted by law. We do not guarantee that the website will always be uninterrupted, secure, or error-free. To the fullest extent permitted by law, we disclaim warranties that are not expressly stated by WAIR Studio.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, WAIR Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, store, services, or products. Nothing in these Terms limits rights that cannot be limited under applicable law.

INDEMNIFICATION

You agree to indemnify and hold WAIR Studio harmless from claims, damages, liabilities, costs, or expenses arising from your misuse of the website or store, your violation of these Terms, or your violation of any law or third-party rights.

GOVERNING LAW

These Terms are governed by the laws applicable to WAIR Studio's business location in Maryland, United States, without regard to conflict of law principles, except where consumer protection laws require otherwise.

CHANGES TO THESE TERMS

We may update these Terms from time to time by posting the revised version on our website or online store. Your continued use of the website or store after changes are posted means you accept the updated Terms.

CONTACT INFORMATION

Questions about these Terms, order support, returns, shipping, or commissions can be sent to WAIR Studio at orders@wairstudio.com.

WAIR Studio
Maryland, United States
orders@wairstudio.com